IT Support Engineer

IT · Dhaka · Full-time · (1 Vacancies)

About the Role

NeosCoder is committed to empowering businesses with innovative, scalable software and managed service solutions. Be a part of our passionate and growing team!

Responsibilities

  • Execute advanced IT support across systems, networks, cloud, and end-user environments.
  • Perform technical troubleshooting (T/S) for complex incidents, ensuring timely resolution.
  • Provide technical training and knowledge-sharing sessions to team members and users.
  • Develop documentation and guidelines for consistent IT operations.
  • Ensure proactive system maintenance to minimize downtime and improve performance.
  • Collaborate with cross-functional teams to support business operations and enhance IT efficiency.
  • Willing to travel to different offices and sites for IT support activities.

Requirements

  • Bachelor's or Master's in CSE/CS/ICT.
  • Minimum 2+ years of relevant experience.

Benefits

  • Honorarium: Negotiable (based on experience)
  • Benefits: Provident Fund & other company-provided facilities

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